If the repair is an emergency, please contact one of our offices or after hours, please call Justin Hagen on 0439 672 163. Please see below in what defines an emergency repair.
WHAT IS AN EMERGENCY REPAIR?
Refer to Legislation following for what is classified as Emergency Repairs:
RTRA ACT 2008 Section 214 – Meaning of emergency repairs Emergency repairs are works needed to repair any of the following-
(a) a burst water service or a serious water service leak;
(b) a blocked or broken lavatory system;
(c) a serious roof leak;
(d) a gas leak
(e) a dangerous electrical fault;
(f) flooding or serious flood damage
(g) serious storm, fire or impact damage
(h) a failure or breakdown of the gas, electricity or water supply to premises;
(i) a failure or breakdown of an essential service or appliance on premises for hot water, cooking or heating;
(j) a fault or damage that makes premises unsafe or insecure
(k) a fault or damage likely to injure a person, damage Property or unduly inconvenience a Tenant of premises;
(l) a serious fault in a staircase, lift or other common area of premises that unduly inconveniences a Tenant in gaining access to, or using, the premises.
If the repair is not of an urgent nature, please complete the following form and either fax, email or post a copy back to one of our offices - Calibre Repair Advice Form
