Successful outcomes are one thing, but we understand that the experience of selling a property can live long in the memory – whether positive or negative. At Calibre Real Estate, we are committed to putting our customers first, and providing the highest quality of service from start to finish. We do this through personal and dedicated support, honest and transparent communication, and delivering on our promises.
Over recent years, we have surveyed previous clients to let us know what we’re doing right and where we can do better. We are committed to an ongoing process of learning and improving our offering for the benefit of our customers.
We are pleased to say that our overall NPS satisfaction score is currently 10/10*. We remain committed to performing at this level and giving every customer the 10/10 experience as we cement a reputation as the ‘Customer Experience Brand’ in real estate.
*Source: Customer Thermometer NPS scores by vendors in 2022
In our experience, one of the key ways to give customers a positive and stress-free experience of selling their property is through regular and transparent communication. We specialise in providing expert advice and support with decision-making, answering your questions and clearing up confusion, and delivering a detailed plan that lets you know exactly what’s going to happen, when, and why. Our goal is to remove the stress, anxiety and uncertainty so that you can understand and even enjoy the process.
No two properties and no two customers are the same. We have no one-size-fits-all model for marketing and selling your home. Your Calibre Real Estate agent will take the time to understand your specific circumstances, your reasons and motivations for selling, your priorities and your preferences. It may be that you need to sell fast, or that you want to wait for the most favourable market conditions so that you can secure the very best price. Your dedicated agent will work with you to develop a comprehensive and customised marketing plan that suits you.
We take pride in delivering on our promises, and our exceptional outcomes speak for themselves. We aim to get your property sold quickly, easily, and at the best price. Guided by you and your objectives for the sale, your agent will work on your behalf, from marketing to negotiations and settlement. Thanks to our local knowledge and experience, our comprehensive marketing expertise, and our proven track record, we are confident that we can deliver for you.
Your Journey Starts Here – List with the best.
Our exceptional outcomes are driven by a unique team of talented, dedicated and motivated agents who consistently put our customers and communities first. Learn more about what sets the Calibre team apart in the world of real estate.
Find out more about how the Calibre story started, and how we have grown to be one of the most trusted local real estate brands, with a solid reputation.
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