Successful outcomes are one thing, but we understand that the experience of selling a property can live long in the memory – whether positive or negative. At Calibre Real Estate, we are committed to putting our customers first, and providing the highest quality of service from start to finish. We do this through personal and dedicated support, honest and transparent communication, and delivering on our promises.
Over recent years, we have surveyed previous clients to let us know what we’re doing right and where we can do better. We are committed to an ongoing process of learning and improving our offering for the benefit of our customers.
We are pleased to say that our overall NPS satisfaction score is currently 10/10*. We remain committed to performing at this level and giving every customer the 10/10 experience as we cement a reputation as the ‘Customer Experience Brand’ in real estate.
*Source: Customer Thermometer NPS scores by vendors in 2022
In our experience, one of the key ways to give customers a positive and stress-free experience of selling their property is through regular and transparent communication. We specialise in providing expert advice and support with decision-making, answering your questions and clearing up confusion, and delivering a detailed plan that lets you know exactly what’s going to happen, when, and why. Our goal is to remove the stress, anxiety and uncertainty so that you can understand and even enjoy the process.
No two properties and no two customers are the same. We have no one-size-fits-all model for marketing and selling your home. Your Calibre Real Estate agent will take the time to understand your specific circumstances, your reasons and motivations for selling, your priorities and your preferences. It may be that you need to sell fast, or that you want to wait for the most favourable market conditions so that you can secure the very best price. Your dedicated agent will work with you to develop a comprehensive and customised marketing plan that suits you.
We take pride in delivering on our promises, and our exceptional outcomes speak for themselves. We aim to get your property sold quickly, easily, and at the best price. Guided by you and your objectives for the sale, your agent will work on your behalf, from marketing to negotiations and settlement. Thanks to our local knowledge and experience, our comprehensive marketing expertise, and our proven track record, we are confident that we can deliver for you.
Your Journey Starts Here – List with the best.
Our exceptional outcomes are driven by a unique team of talented, dedicated and motivated agents who consistently put our customers and communities first. Learn more about what sets the Calibre team apart in the world of real estate.
Find out more about how the Calibre story started, and how we have grown to be one of the most trusted local real estate brands, with a solid reputation.
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RatingKeaton is the best real estate agent I’ve ever dealt with! Works hard for all clients and goes above and beyond.
Very professional and a great first impression.
We have always had prompt contact and have reliably seen our action items completed quickly and without a hitch. The Calibre team have been great to work with... We have barely had to lift a finger!
Keaton always knew I was looking for a property in Auchenflower. He understood my budget and expectations and truly went above and beyond to make it happen for me. He is incredibly kind and respectful of your time and energy, especially in such a tough market and he always keeps his word. I can’t compare him to any other real estate agent. I’m so glad our paths crossed and I truly appreciate all his hard work!
CALIBRE is amazing. They are quick to respond and deal with everything efficiently. Can't praise them enough
There’s going above and beyond, and then there’s Keaton, a pioneer of truly next-level, ground-breaking customer service. As the buyer, you could forgive me for being a little reserved; however, Keaton was easy to work with and no ask was ever too big. He even swapped out of his Armani suit to give me a tour of the home’s foundations! Keaton is professional & trustworthy, I valued his advice and genuinely felt he had my best interests at heart. I’ve come away with a great home and a new friend.
They are very responsive to enquires with elite professionalism, punctual and well mannered.
Keaton was great and easy to deal with.
Miquaela and the team are always responsive and great to communicate with.
We are so happy with how easy the entire process was with Dan from start to finish. He absolutely went above and beyond. We had the house on the market prior with another agent for 90 days, they did not get us one written offer and their final open home had just three groups through. Dans first week he got us 14 groups through, and an offer which he worded cleverly so we were able to pull out when he got us a better offer a week later. We settled about three weeks later. Highly recommend him!! Thank you Dan
Great team to work with 🙏🏽
It's always a pleasure to work with this real estate, the team are very friendly and accommodating
I am very impressed by services provided by the team at Calibre Real Estate.
Great team at Calibre Real Estate. Your work, knowledge, professionalism and care, is very much appreciated by our family.
Knowledgeable team
Awesome- couldn’t be better.
Amazing experience
Professional, kind, polite and supportive.
Typically replies within a few minutes.
I will be back soon
