Feedback & Complaints

How to share feedback / make a complaint

In the first instance, discuss your situation or complaint with the Sales Representative or Property Manager who is handling your business. 

If you are not satisfied with the outcome, you should communicate your concerns with the Principal. You can do this by using the contact us form below. I would like to personally assist you with making things right.

Cheers,
Alice Hagen
Principal

How long will the process take?

We will try to resolve your complaint as soon as possible. You will receive an email acknowledgment of receipt of the feedback/complaint from us. 

CONTACT US 07 3367 3411

REIQ ACCREDITED AGENCY, AWARD WINNING AGENCY OFFERING BOUTIQUE PROPERTY SOLUTIONS

ACCOLADES

2021 - Winners of the REIQ Multimedia Award | 2018 - Finalists of the REIQ Awards for Excellence Large Agency of the Year | 2018 – Finalists of the REIQ Awards for Excellence Innovative Agency of the Year | 2018 – Rate my Agent Agency of the Year - Bardon | 2017 - Finalists of the REIQ Awards for Excellence Large Agency of the Year | 2017 - Finalists of the REIQ Awards for Excellence Sales Person of the Year (Justin Hagen) | 2016 - Finalists of the REIQ Awards for Excellence Large Agency of the Year | 2016 - Finalists of the REIQ Awards for Excellence Sales Person of the Year (Justin Hagen) | 2015 - Winners of the Young Entrepreneur Awards - Property and Construction | 2015 - Placed in BRW's Top 100 Fastest Growing | 2015 - Finalists of the REIQ Awards for Excellence Large Agency of the Year | 2015 - Winners of a Smart 50 Award for Growth and Innovation | 2014 - Placed in BRW's Top 100 Fastest Growing | 2014 - Finalist for the Young Entrepreneur Awards | 2014 - Winners of a Smart 50 Award for Growth and Innovation | 2013 - Finalist of the REIQ Awards for Excellence Community Service | 2013 - Winners of a Smart 50 Award for Growth and Innovation | 2012 - Winners of the REIQ Awards for Excellence Community Service | 2011 - Winners of Quest Business Achievers Awards | 2010 - Finalists for the Quest Business Achievers Awards