Feedback & Complaints
How to share feedback / make a complaint
In the first instance, discuss your situation or complaint with the Sales Representative or Property Manager who is handling your business.
If you are not satisfied with the outcome, you should communicate your concerns with the Principal. You can do this by using the contact us form below. I would like to personally assist you with making things right.
Cheers,
Alice Hagen
Principal
How long will the process take?
We will try to resolve your complaint as soon as possible. You will receive an email acknowledgment of receipt of the feedback/complaint from us.